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Frequently Asked Questions

 

Why is it free? What’s the catch?

086 numbers cost less to host which help cover fax & support costs. The receiver doesn’t pay. Only the sender of the fax will pay a fee.

Is there a limit to the fax numbers allocated to our company?

No. Everyone with an email address (or alias) can have their own 086 number.

What if we already have Rightfax, Winfax in place?

Unlike Fax2Email, Rightfax & Winfax need phone lines, an onsite server & license fees per person for faxing.

How secure is this service?

As secure as your email. 086 numbers can’t be intercepted.

What impact will added traffic have on our mail server?

Very little. Fax are compressed & will equal about 30KB. PDF’s are smaller.

What about faxes getting lost?

We archive received faxes up to 30 days. You can have all received faxes resubmitted.

Can the fax number be rerouted to a new email address if mine changes?

Yes. Email This e-mail address is being protected from spambots, you need JavaScript enabled to view it  

Who do I call if I lose my fax number?

Email This e-mail address is being protected from spambots, you need JavaScript enabled to view it  

 
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